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Administrator/Treatment Co-ordinator

Our administrators play a crucial role in providing our customers with outstanding service. They are our first contact with new patients and provide a great first impression. In this position you will ensure our valued patients are completely taken care of with such tasks as billing, insurance submissions, appointment bookings, etc. Building a rapport with our patients is crucial to being able to openly discuss and choose treatment options and plans that are suited to each individual patient.

Responsibilities:

• Answering the phones, making sure the patient feels well taken care of, directing calls, taking proper and complete messages
• Ensuring schedules are full
• Follow up with patients
• Tracking new patients
• Providing crucial communication between patients and dentists
• Explaining office policies
• Financial agreements in accordance with the financial policy of the office
• Educating patients in practice policies
• Assisting patients and helping them to understand the complexities of their dental plans
• Managing patient correspondence
• Maintaining practice goals 
• Follow up of all outstanding treatment
• Other duties as assigned

Please submit your cover letter and resume to our office at 1539 11th Avenue or via email (smiles.accentdental@gmail.com ). No phone calls please. We thank all applicants but only those selected for an interview will be contacted via telephone for an interview.

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